Privacy Policy

Last Updated: July 31, 2026

Welcome to the website of Bayside Dental Centre ("Bayside Dental", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 2020, the Health Information Privacy Code 2020, and other applicable New Zealand laws.

By accessing or using this website, or by submitting information through our online forms, you acknowledge this Privacy Notice & Website Terms.

Information We Collect

When you interact with our website, we may collect information including:

  • Your name
  • Email address
  • Phone number
  • Information you provide through our contact or appointment request forms
  • Technical information such as your IP address, browser type, device information, pages visited, and referring website
  • Information collected through cookies and similar technologies

Please do not submit detailed medical records or sensitive health information through this website unless specifically requested by our team.

How We Use Your Information

We collect and use your information to:

  • Respond to enquiries
  • Arrange and confirm appointments
  • Communicate with you regarding your enquiry or upcoming visit
  • Provide information about our dental services
  • Improve our website, services, and patient experience

Maintain website security and functionality

Meet our legal, professional, and regulatory obligations

We will only use your personal information for the purpose for which it was collected or as otherwise permitted by law.

Health Information

If you become a patient of Bayside Dental Centre, any health information collected as part of your treatment is managed separately in accordance with the Health Information Privacy Code 2020 and applicable healthcare legislation.

Your health information is treated as confidential and is only accessed by authorised members of our team or disclosed where permitted or required by law.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party providers who assist us in operating our website and practice, including:

  • Website hosting providers
  • Website developers and maintenance providers
  • IT support providers
  • Practice management or appointment systems
  • Website analytics providers
  • Government agencies or regulatory authorities where disclosure is required by law

These providers are expected to maintain appropriate privacy and security standards and may only use your information for the services they provide to Bayside Dental Centre.

Overseas Processing

Some information collected through our website may be processed or stored by trusted third-party service providers located outside New Zealand.

Where this occurs, we take reasonable steps to ensure your information is protected in accordance with New Zealand privacy laws and is only handled by providers with appropriate security and privacy safeguards.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to help the website function correctly, improve your browsing experience, and understand how visitors use our website.

Cookies may be used to:

  • Enable essential website functionality
  • Remember your preferences
  • Measure website traffic and performance
  • Improve our website and services

Embedded third-party services, such as Google Maps or website analytics tools, may also place cookies in your browser in accordance with their own privacy policies.

When you first visit our website, you may choose to accept or reject non-essential cookies through our cookie banner. You can also manage or remove cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the website.

Security

We take reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure.

While we implement appropriate safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet our legal and professional obligations, resolve disputes, and comply with applicable New Zealand laws.

Children's Privacy

Our website is intended for general audiences.

If you are under the age of 16, we recommend using this website with the involvement of a parent or legal guardian when submitting personal information.

Your Rights

Subject to applicable New Zealand law, you may request:

  • Access to the personal information we hold about you
  • Correction of any personal information that is inaccurate, incomplete, or out of date

To make a request or ask a question about this notice, please contact us using the details below.

Bayside Dental Centre

Website: https://www.baysidedental.co.nz

Phone: (09) 478 3250